Patient Participation Groups

PPG page

If you need information or documents from these pages in another language or in a different format please email hwlhccg.enquiries@nhs.net.

PPGs are groups of patients who contribute feedback, ideas and suggestions directly to their GP practice. They are an effective network of local people interested in health care and services who can bring the voice and experience of patients into the heart of the CCG.

All GP practices are now contractually required to have a PPG and these are usually made up of a group of volunteer patients, the practice manager and one or more GPs from the practice.

Some PPGs meet regularly and others operate in a ‘virtual’ way using email, social media and other online platforms but they all have the aim of making sure that their practice puts the patient, and improving health outcomes, at the heart of everything it does. 

PPG members work closely with their practice to help ensure the best possible experience for its patients. The role of a PPG can include:

  • Meeting with senior members of practice staff to have open conversations from both the patient and practice perspective

  • Providing the practice with feedback from the patient perspective on the efficiency and quality of services

  • Encouraging patients to take greater responsibility for their own and their family’s health

  • Carrying out research into the views of those who use the practice

  • Organising health promotion events

  • Regular communication with the patients registered with the GP practice


Click here for more information on how PPGs can make a difference.

If you would like to join your local PPG, or simply find out more about their work, please contact your GP practice directly – many practices will have more information on their website.

There are other ways to get involved and have your say on local health and care services. Sign up to our Health Network to be kept informed, or keep an eye on our Get Involved pages.

Representatives from the PPGs across the High Weald Lewes Havens CCG area meet bi-monthly. In High Weald they usually meet at Uckfield Hospital and Lewes Havens usually at Quayside medical practice in Newhaven.

They also use email and social media to connect with members, so even if you are only an occasional user of your local surgery or cannot attend meetings, you will be able to share your views.

It’s great news that you are already involved with your local PPG, or you might be thinking about joining or starting one up – this page is a great place to start.

The National Association of Patient Participation (NAPP) is the national voice for patient participation in primary care. Their website – www.napp.org.uk – is full of useful guides and resources that have been designed to be of use to all PPGs, whether long-standing or recently formed, including pages and pages of case studies from other PPGs across the country.

National PPG Awareness Week is held in June each year. It aims to promote the role and benefits of PPGs to patients, the public and health professionals, to create more understanding of the value of true patient participation and also to promote the support available from The National Association for Patient Participation (NAPP).

The PPG Toolkit is designed to be used by PPGs in the early stages of their development. It was originally published by Brighton Community Works and commissioned by NHS Brighton and Hove CCG.