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Contact us

We'd like to hear from you if you have a compliment, concern or complaint; if you want to feed back on this website, or if you want to know more about what we do.

General

You can get in touch with us directly with the form below.

Call: 01273 485300

Email: Hwlhccg.enquiries@nhs.net, or use the form below

Post: NHS High Weald Lewes Havens CCG, 36-38 Friars Walk, Lewes, East Sussex, BN7 2PB

Please follow the links to:

Please see the information in the table below to

  • access information we hold about you
  • report NHS fraud
  • contact our Press Office

New SignLive service for Deaf people


Deaf British Sign Language (BSL) users can now contact us to provide views on experiences of NHS services, respond to BSL interpreted surveys, and get involved in public consultations using a Video Relay Service (VRS) called SignLive; a free app which connects Deaf people to a qualified British Sign Language Interpreter before connecting you to one of the Sussex Involvement team.

Simply download the SignLive app, register your details, and search for NHS Brighton and Hove in the Community Directory. An interpreter will join you on the call before the call is put through to the engagement team.  

The service will be available for two hours twice a week at the following times:

  • Thursday 16th January 14:00-16:00
  • Tuesday 21st January 13:00-15:00
  • Thursday 23rd January 14:00-16:00
  • Tuesday 28th January 10:00-12:00
  • Thursday 30th January 14:00-16:00
  • Wednesday 5th February 10:00-12:00
  • Thursday 6th February 14:00-16:00

Social Media

Follow us on Social Media for all the latest updates

Twitter:  @HWLHCCG

The CCG does not hold patients' medical records.  To access your records, you will need to contact the organisation that treated you, such as your GP or local hospital. 

You can find more information on how to do this on the Fair Processing Notice page and on the NHS Choices website.

If you wish to access any information the CCG may hold about you, please contact our Information Governance (IG) Manager with a Subject Access Request:

Email: HWLHCCG.SAR@nhs.net

Post: Information Governance Manager, High Weald Lewes Havens CCG, 36-38 Friars Walk, Lewes, East Sussex, BN7 2PB

 

Requests are handled in line with our Subject Access Requests (SAR) Procedures and you can use the Subject Access Request form to make your request if it’s helpful.

All NHS organisations have to work to eradicate fraud in the NHS. If you are concerned that fraud might be taking place in a local NHS institution, do not hesitate to contact us.

Chris Lovegrove 
NHS Counter Fraud Manager

Tel: 01424 776750
Mobile: 07879 434976
Email: chris.lovegrove@tiaa.co.uk / chris.lovegrove@nhs.net

Clive Leadley 
NHS Counter Fraud Specialist
Tel: 01424 776750
Mobile: 07979 503198
Email: clive.leadley@tiaa.co.uk / clive.leadley@nhs.net

Claire Friend 
NHS Counter Fraud Specialist
Tel: 01323 417400
Mobile: 07768 888793
Email: claire.friend@tiaa.co.uk / cfriend@nhs.net

Alternatively you can contact:

NHS Fraud and Corruption Reporting Line

Call: 08000 284060

or submit a report online at www.reportnhsfraud.nhs.uk

What does NHS fraud look like?

By health professionals

Fraud by NHS professionals includes claiming for treatment or services not provided (e.g. Medicines Use Reviews at pharmacies, dental treatment or optical services not carried out) and working elsewhere while on sick leave.

By managers and staff

Fraud by NHS managers and staff includes submitting fraudulent claims for grants and payments (e.g. false or inflated travel or subsistence claims, and fraudulent applications for funding and training).

By contractors and suppliers

Contractor and supplier fraud includes charging for items of a higher quality or greater quantity than those supplied, and using inappropriate tendering processes.

By patients

​Patient fraud includes claiming for free or reduced cost treatment and services when not entitled, and using aliases to get prescription drugs.

If you are a member of the press with an enquiry, please contact the CCG’s Communications Team:

Call: 01273 238748
Mobile: 07765 405396
Please note that phone lines are monitored Monday to Friday during office hours only (9:00 - 17:00)

Contact form

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